Accept a request:
- You can easily accept requests in the detail view of the request and get in touch with the customer via our chat.
- For every request, you will receive an email with the request details.
- Accepting a request shows your interest in it. In the end the customer decides which lab is mandated.
Decline a request:
- In the detail view of the request you can decline a request that does not ideally fit your portfolio at any point in the process.
- For every request, you will receive an email with the request details. You can also decline requests through the link you receive in these emails.