Accept a request:

  • You can easily accept requests in the detail view of the request and get in touch with the customer via our chat.
  • For every request, you will receive an email with the request details.
  • Accepting a request shows your interest in it. In the end the customer decides which lab is mandated.

Decline a request:

  • In the detail view of the request you can decline a request that does not ideally fit your portfolio at any point in the process.
  • For every request, you will receive an email with the request details. You can also decline requests through the link you receive in these emails.

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