When a lab is interested in your request, you can communicate with the lab directly via our chat.
For this, we provide a chat window.
You open the chat window via the button 'Open chat' in the detail view of the respective request:
Your correspondent does not have to be online to read your messages. He / She will be informed by email about your message. He / She can read your message at any time on his / her dashboard and answer your message.
You can also reach the chat window at any time via the 'Open chat' button and see the entire chat history.