When a lab is interested in your request, you can communicate with the lab directly via our chat.

For this, we provide a chat window.

You open the chat window via the button 'Open chat' in the detail view of the respective request:

Your correspondent does not have to be online to read your messages. He / She will be informed by email about your message. He / She can read your message at any time on his / her dashboard and answer your message.

You can also reach the chat window at any time via the 'Open chat' button and see the entire chat history.

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